Coronavirus Information (COVID-19)
We politely ask that you DO NOT come to the Surgery if you are displaying symptoms of Coronavirus or if you have been in contact with possible Coronavirus.
Most GP appointments will initially be on the telephone. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.
Nursing appointments will continue as planned but we ask you to consider the national guidance before visiting the practice https://www.nhs.uk/conditions/coronavirus-covid-19/
Lightwater surgery is asking for all their patients to please be patient with their staff. The covid-19 vaccine roll out means that all staff have a lot of extra work to do, booking appointments, responding to enquiries and working at the vaccine hub. This means virtually all staff are working extra shifts, including evenings and weekends to cover the extra work load while ensuring regular clinics continue as planned, as much as possible. This applies to doctors, nurses and admin/reception staff.
Unavoidably, this will have an impact on routine surgery business and staffing levels, and there may be times when queries take longer to be answered or appointments are not able to be scheduled as quickly as we would all like. However, the vaccine roll out is a high priority. We may ask that any requests for non-urgent work are postponed until the current pressures have eased. Please do continue to contact us for acute illnesses or urgent matters.
Covid vaccine priority group 2 (those aged over 80) continue to be contacted to arrange their vaccination. Surgery staff are contacting as many patients as possible, as quickly as possible, as the vaccine doses are allocated to the surgery. From next week the vaccination hub for Lightwater Surgery patients will be based at Lakeside Country Club in Frimley Green.
Be assured that patients will be contacted directly by the surgery when the vaccine is available for them. Please do not contact the surgery to enquire when you will get the vaccine, this only takes up receptionist time that could be used to answer other calls.
The surgery appreciates everyone's cooperation and understanding at this difficult time.
COVID-19 Vaccinations Are Now Being Given
Vaccinations for COVID-19 started in December 2020. Please do not call the Surgery to find out when your vaccination will be. You will be contcted to arrange an appointment at the appropriate time.
There are currently 2 vaccinations avaialable - Pfizer and Oxford AstraZeneca. You cannot choose which vaccine you receive, however, patients who have had a severe reaction to a vaccination which caused swelling to the face, lips, throat or tongue and cold clammy skin are currently NOT recommended to have the Pfizer vaccine.
The vaccination programme consists of 2 doses at the present time (this may change if new vaccines are authorised). You will be notified at a later date about the appointment for your second dose.
Please ensure you arrive on time for your appointment. You will be required to stay for 15 minutes after the vaccination.
The vaccinations will take place at Lakeside Country Club, Wharf Road, Frimley Green, GU16 6PT.
Please select the links below for further information on the vaccines.
COVID-19 Vaccination - A Guide For Adults
Why Do I have To Wait For My Vaccine
Vaccinating Health and social care staff
NHS England and NHS Improvement have now published a Standard Operating Procedure for the vaccination of frontline health and social care staff. This identifies the people who can currently access NHS Health and Social Care vaccination hubs. This guidance will help organisations plan the rollout, including providing information on prioritisation and delivery methods,
All frontline health and social care workers will be eligible for the covid vaccination regardless of whether they work in hospitals, people’s homes or another setting, or who employs them.
- If you are a frontline health or social care worker and want to enquire about your first covid vaccine dose, please do not contact your GP surgery.
- If you are working for an organisation please contact them as they will likely have a roll out plan.
- If you are self-employed or run a small organisation and have not had contact from NHS vaccination services please contact: email@example.com Within your email, please state the number of staff members that need to be vaccinated.
Once your email is received, you will be contacted with details about how to book your appointment.
Please note, you may not get an immediate response as we are booking more than 30,000 health and social care workers in this area so please bear with us.
Getting vaccinated only protects you from the virus, so you will still need to follow IPC and testing measures in your workplace, and follow general advice at work, at home and when you are out and about: